Privacy Policy
Effective Date: September 9, 2026 · Last Updated: September 9, 2026
This policy explains the information SEENERA processes, why it is used, and the choices available to you when using our website, tools, payments, client platform, analytics, and advertising.
1. Information We Collect
We may collect information you provide directly, including your name, business or brand name, email address, phone number, billing details, project brief, messages, support requests, files, references, and account credentials. Payment providers process card, bank, and wallet credentials; SEENERA generally receives payment references, status, amount, currency, and limited payer information rather than full financial credentials. We also receive limited technical information such as IP address, browser type, device information, request timestamps, security signals, and service logs.
2. How We Use Information
We use information to create and secure accounts, respond to enquiries, prepare estimates, process and reconcile payments, manage projects, deliver creative work, provide support, prevent fraud and abuse, maintain audit records, comply with legal and accounting obligations, and improve reliability and usability. We may send transactional messages related to your account, order, project, security, or support request. Promotional communication is sent only where permitted, and you may opt out of it.
3. Cookies, Analytics & Google AdSense
Necessary cookies and local storage keep authentication, checkout, security, preferences, and core platform functions working. Google and other third-party advertising vendors: Third-party vendors, including Google, use cookies to serve ads based on a user's prior visits to SEENERA or other websites. Google's advertising cookies allow Google and its partners to show ads based on visits to our website and/or other sites on the Internet. The advertising ecosystem may use cookies associated with Google or DoubleClick domains; references to the historic DoubleClick DART cookie describe the same general personalized-advertising use case discussed in older Google publisher guidance. Current cookie behavior can change as browsers and Google's products change. Personalized advertising choices: Users can manage personalized advertising through Google Ads Settings at https://adssettings.google.com. Users may also use www.aboutads.info to learn about and opt out of some participating third-party vendors' personalized advertising where supported. Google provides additional information about its advertising cookies at https://support.google.com/adsense/answer/7549925. Consent management: SEENERA's optional analytics and advertising technologies are loaded only after you select “Accept optional” in the consent banner. Selecting “Necessary only” prevents optional analytics and advertising scripts from loading. You can revisit or withdraw consent through the site's cookie controls where available or by clearing the relevant browser storage. Consent requirements vary by jurisdiction, so certain users may see additional choices.
4. GDPR / UK GDPR Rights
Where applicable, individuals in the European Economic Area, United Kingdom, or Switzerland may have rights under data-protection law, including rights to access, correction, deletion, restriction, objection, portability, and withdrawal of consent. The legal basis for processing varies by activity and can include contract performance, legitimate interests, legal obligations, or consent. Some records may need to be retained for tax, security, fraud-prevention, dispute, or legal reasons.
5. California / CCPA-CPRA Rights
Where applicable, California residents may have rights concerning access to and deletion of personal information, correction, disclosure of processing, and certain choices about the sharing or sale of personal information. SEENERA does not knowingly sell personal information. Requests can be made using the contact details below, and we may verify identity before completing a request.
6. Service Providers
We use service providers to operate the platform. Depending on the feature you use, these may include Cloudflare for DNS, network security, bot protection, and content delivery; Vercel for application hosting; MongoDB Atlas and Supabase for databases or file storage; Google services for authentication, files, forms, email, analytics, AI, or business operations; Notion and Tally for operational workflows; Sentry for error monitoring; and payment providers such as Razorpay, PayPal, Wise, Cashfree, PayU, Stripe, or other configured providers. Each provider processes data under its own terms and privacy practices.
7. Security
We use administrative and technical safeguards designed to reduce unauthorized access, alteration, disclosure, and loss. These include HTTPS, secure session cookies, access controls, request validation, rate limits, security headers, webhook signature verification, restricted secret handling, backups where configured, and Cloudflare edge protections when enabled. No online service can guarantee absolute security.
8. Data Sharing and International Processing
We share information only as needed to provide requested services, operate the platform, process payments, investigate abuse, protect users or SEENERA, comply with law, or complete a business reorganisation. SEENERA serves clients in multiple countries and uses providers that may process information in India, the United States, and other locations. Appropriate contractual, organisational, or technical safeguards may apply depending on the provider and jurisdiction.
9. Retention and Your Choices
We retain account, project, communication, payment, and security records for as long as reasonably necessary for service delivery, dispute handling, fraud prevention, backups, accounting, tax, contractual, and legal requirements. Subject to applicable law, you may request access to, correction of, deletion of, or restriction of certain personal information, or object to or withdraw consent for optional processing.
10. Children
SEENERA is intended for business and professional users and is not directed to children under 18. We do not knowingly create accounts for children. Contact us if you believe a child has provided personal information so that we can review and remove it where appropriate.
11. Changes & Contact
We may update this policy when our services, providers, or legal obligations change. The current version and update date will be posted here. For privacy questions or rights requests, contact SEENERA at bhuvnesh@seenera.com or +91 98282 65962, Karauli, Rajasthan, India.
SEENERA · bhuvnesh@seenera.com · +91 98282 65962